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MUHAMMAD KHOIRUL UMAM, 151230000121 (2021) DAMPAK PENERAPAN SISTEM MANAJEMEM MUTU ISO 9001:2015 TERHADAP KUALITAS PELAYANAN DI PT. MURINDA IRON STEEL PADA PROYEK PEMBANGUNAN PLTU TANJUNG JATI B UNIT 5 & 6. Skripsi thesis, UNISNU Jepara.